{"id":16072,"date":"2022-11-09T09:54:51","date_gmt":"2022-11-09T08:54:51","guid":{"rendered":"https:\/\/neu.erbenermittler-berlin.de\/faq\/"},"modified":"2023-01-16T15:05:38","modified_gmt":"2023-01-16T14:05:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.erbenermittler-berlin.de\/en\/faq\/","title":{"rendered":"FAQ &#8211; EN"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_bottom=&#8221;50&#8243; z_index=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<h2>You have received mail? FAQ<\/h2>\n<p>[\/vc_column_text][vc_separator type=&#8221;small&#8221; position=&#8221;left&#8221; down=&#8221;40&#8243;][vc_single_image image=&#8221;17105&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1673877933955{padding-bottom: 50px !important;}&#8221;]<div class=\"qode-accordion-holder clearfix qode-toggle qode-initial \">\n\t<h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Why did I receive mail from the ``Erbenermittler Berlin``?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]We have started investigations in a probate matter and have identified you as a possible person entitled to inherit. For this reason, we have sent you an agreement and a power of attorney. Your status as heir can only be determined by the probate court following the investigations in inheritance certificate proceedings.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Who can provide me with information about the ``Erbenermittler Berlin``?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Inquiry at the trade or regulatory office at the place of residence of the respective colleague. However, this information is usually subject to a charge. There is no entitlement to information.<\/p>\n<p>You can also contact the police station responsible for you. Your police department will contact the police at the place of residence of the respective colleague. This way you can make sure that you are dealing with a reputable company.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Why are we only now investigating cases where the decedent has been deceased for many years?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Often, the responsible probate court or the responsible guardian of the estate has started investigations that have been unsuccessful. Sometimes the investigations are so complicated that they can only be brought to a conclusion by experts. For this reason, we were then commissioned to take over the investigations.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Can I inherit debts?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]We invest a lot of time and money in our research. Therefore, before we start our research, we make sure that the estate is a positive one. We also find out about the composition of the inheritance (bank deposits or tangible assets).<\/p>\n<p>It is in our own interest to determine only in the case of estates that are of value. Otherwise, we would participate in the debt on a percentage basis in accordance with the contract.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Why am I not being given information about the decedent and the relevant probate court?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]In this way, we want to ensure that our work is rewarded.<\/p>\n<p>We receive our fee only if we enter into a fee agreement with the identified heirs. We receive our fee at the time of the distribution of the estate. If our investigation is unsuccessful, our work was in vain.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Why is the investigation taking so long?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Many factors play a role here:<\/p>\n<ul>\n<li>Investigations, document retrieval and tracing of persons abroad or in the former German Eastern territories<\/li>\n<li>Complicated relationships<\/li>\n<li>A large circle of persons entitled to inherit.<\/li>\n<li>Investigations that go far back into the past. In particular, research in the times when births or baptisms, marriages and deaths were documented in church records is very lengthy.<\/li>\n<\/ul>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        When can I expect the estate to be distributed to me?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]Here, too, many questions can arise, some of which are beyond our control:<\/p>\n<ul>\n<li>How cooperative are the identified heirs?<\/li>\n<li>Can we complete the investigation quickly?<\/li>\n<li>How long does the inheritance certificate procedure take at the competent district court?<\/li>\n<li>Where is the estate deposited? (Depository of the local court, savings account at a credit in-stitution, custody account of a guardian of the estate).<\/li>\n<li>How quickly can the estate assets be distributed?<\/li>\n<\/ul>\n<p>[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do I have to pay in advance?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]No, this is explicitly regulated in our fee agreement. We receive our fee at the moment you receive your share of the inheritance. We are only entitled to our fee in the event of a distribution of the estate.[\/vc_column_text]    <\/div>\n<\/div><h3 class=\"clearfix qode-title-holder\">\n<span class=\"qode-tab-title\">\n\t    <span class=\"qode-tab-title-inner\">\n        Do you have any further questions?    <\/span>\n<\/span>\n<span class=\"qode-accordion-mark\">\n    <span class=\"qode-accordion-mark-icon\">\n        <span class=\"icon_plus\"><\/span>\n        <span class=\"icon_minus-06\"><\/span>\n    <\/span>\n<\/span>\n<\/h3>\n<div  class=\"qode-accordion-content \" >\n    <div class=\"qode-accordion-content-inner\">\n        [vc_column_text]We will be happy to answer any further questions you may have.<\/p>\n<p><a href=\"\/en\/kontakt\/\">Please feel free to contact us.<\/a>[\/vc_column_text]    <\/div>\n<\/div><\/div><div class=\"qode-accordion-holder clearfix qode-accordion qode-initial \">\n\t<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_bottom=&#8221;50&#8243; z_index=&#8221;&#8221;][vc_column][vc_column_text] You have received mail? FAQ [\/vc_column_text][vc_separator type=&#8221;small&#8221; position=&#8221;left&#8221; down=&#8221;40&#8243;][vc_single_image image=&#8221;17105&#8243; img_size=&#8221;full&#8221; qode_css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1673877933955{padding-bottom: 50px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16072","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/pages\/16072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/comments?post=16072"}],"version-history":[{"count":6,"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/pages\/16072\/revisions"}],"predecessor-version":[{"id":17154,"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/pages\/16072\/revisions\/17154"}],"wp:attachment":[{"href":"https:\/\/www.erbenermittler-berlin.de\/en\/wp-json\/wp\/v2\/media?parent=16072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}